Terms of use

Terms&Conditions of the website www.riviera-collection.com

 are in force since September 1, 2019

  www.riviera-collection.com is an Internet site (hereinafter - Site) where you can buy hair accessories and jewelry. The owner of the website is Riviera-Rīga Ltd, reg. no. 40003147254 (address: 83B Terbatas Street, Riga, LV-1001). Riviera-Riga ltd., offers you (hereinafter - Customer) its products under the following conditions (hereinafter - Terms and Conditions).

  • 1.User account, password and security

    After registration, the Client receives a username and password. The Customer is responsible for maintaining confidentiality regarding user name and password and for any actions taken through the use of the user name and password. The Customer agrees to duly complete the account after each visit and immediately inform  Riviera-Riga Ltd., of every unauthorized access attempt or other threats and store his or her data carefully and not to pass it on to third parties. Riviera-Rīga Ltd is not responsible for any damage that may be caused to the Customer due to failure to comply with any clause of this Agreement.

    Riviera-Rīga Ltd has the right to block user accounts, which infringe or limit copyrights of other customers on intellectual property.

  • 2. Rights and obligations

    When using the Site, the Customer may not even partially publish, reproduce, copy, download, upload, post, email, sell or otherwise distribute any material, including text, graphics, logos, products, in whole or in part—pictures, images, etc. All this information is available on this Site (hereinafter - on Data). By downloading any Data, the Customer declares and warrants that he or she has the full right to reproduce and distribute the Data and that the Data are not contrary to the rules of use.

    The Customer agrees that Riviera-Rīga Ltd is entitled to save and delete Data, if required by law.

  • 3. Order processing

    An order(s) for goods (s) from Riviera-Rīga Ltd, which has been placed by the Customer (hereinafter referred to as the Order), sent to SIA Riviera Riga online, is considered a binding offer, confirmed by the Customer at the moment of placing the Order. All he/she needs is to tick the box, "I agree to the terms and conditions." The Customer must accurately and fill in the details of the Order. The Customer is fully responsible for all data provided by him in the Order".

    When paying for goods, you are offered to enter discount codes for products, which can be obtained in various advertising campaigns on the pages of the social network of Riviera-Rīga Ltd, in advertising letters or by other means.

    After receiving an Order, Riviera-Rīga Ltd confirms receiving the Order by sending an e-mail confirmation to the Customer. The confirmation letter will come to the Customer's e-mail address specified by the Customer. It will be deemed received at the moment when Riviera-Rīga Ltd sends the acceptance letter to the Customer.

  • 4. Price and payment procedure

    All prices are in euros (EUR) and include applicable statutory taxes.  Riviera-Rīga Ltd is entitled to change prices and products from time to time unilaterally. The indicated prices do not include the delivery price, which depends on the indicated place.

    The customer pays for the order in cash at the time of delivery or immediately after it is processed. If SIA Riviera-Rīga has not received the payment within seven days after sending the letter of acceptance, Riviera-Rīga Ltd is entitled to withdraw the Customer's Order confirmation.

    It is also possible to pay for the Orders by transferring money to the bank account of Riviera-Rīga Ltd based on the data that the Customer provided when placing the Order, or in cash at the moment of delivery.

    Time of payment receipt -  when the Customer has transferred the payment to the  Riviera-Rīga Ltd ban account, when the Customer paid in cash or by bank card at the moment of receipt. In the latter case, the Customer receives a payment receipt.


  • 5. Delivery

    Ownership and risk of product damage for all customers of the Customer is transferred to the Customer when Riviera-Rīga Ltd transports the orders to the carrier. The ordered product would be delivered after SIA Riviera-Rīga has accepted the law, and the Customer has paid for the order if the customer didn't pay in cash at the moment of delivery.

    Delivery will take place from the premises of Riviera-Riga (Riga, Latvia) to the delivery address or ATM specified by the Customer when placing the Order.

    When the delivery to the Customer is impossible because the Customer or a designated person is not available at the delivery address, despite that the Customer knew the delivery time by sending a reasonable notice, he/she must cover the costs of unsuccessful delivery along with re-delivery if the Customer requested it.

    The Order is considered delivered to the Client when the carrier has given it to the Client.

    If the Customer has decided to pick up the Order at the Riviera-Rīga Ltd office in Riga, the delivery terms and conditions do not apply, and delivery costs do not have to be covered.     

  • 6. Data protection, Privacy protection rules, confidentiality

    Riviera-Rīga Ltd guarantees that processing of the Customer's data will be carried out confidentially, ensuring compliance with the conditions of personal data protection. The data necessary for performing this operation is accumulated and may be transferred to third parties involved in the process (e.g., carriers) to the extent required for performing the Customer's Order.

  • 7. Error corrections and inaccuracies

    Riviera-Rīga Ltd does not guarantee that the information provided on this Website, including, among other things, the accuracy of the list of products and prices, is complete or up to date. Riviera-Rīga Ltd reserves the right to correct errors, inaccuracies, omissions, and to update the information on the Website at any time without prior notification of the Customer (including after the Customer has sent his/her Order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Riviera-Rīga Ltd reserves the right to limit the number of products for any reason (including after the Customer has placed his Order).

    SIA Riviera-Rīga is not responsible for and does not guarantee that the Website or its content will meet the customer's requirements, or that the Website will work without interruptions, without errors. SIA Riviera-Rīga also does not guarantee the quality of any goods, reliability of any information, as well as other materials, which the Client purchased by using the Website, will correspond to the Client's requirements, and that any defect will be eliminated.

    The Customer agrees that Riviera-Rīga Ltd is not responsible for any damage incurred by the Customer by reading this or that information on the Website.

    Riviera-Rīga Ltd also focuses on the fact that when shopping online, the Customer needs to take into account specific computer settings. It is possible to change product parameters - color, dimensions, etc.

  • 8. Warranty

    According to requirements of the regulatory enactments, Riviera-Rīga Ltd guarantees that a quality product will be delivered to the Customer and that the product is made of a material suitable for the product's intended use.

    The warranty of Riviera-Rīga Ltd does not cover damage caused by incorrect transportation, improper use, negligence of the Customer, as well as excessive exposure to chemicals, electricity, and weather conditions.

    Riviera-Rīga Ltd undertakes to eliminate defects in the Product under guarantee - if the defect has arisen through the manufacturer's fault - at the Customer's choice: to exchange the Product for the same product free of charge. To return a part of the money paid for the Product to the Customer or to eliminate the Productproduct's non-conformity with the description in the Contract free of charge, if Riviera-Rīga Ltd is unable to repair the Product or remove the defect.

    The buyer must inspect the goods as soon as they are received to detect possible defects and deficiencies in the products. If hidden errors are detected, the Customer is obliged to notify Riviera-Rīga Ltd in writing immediately after finding the faults.

    Riviera-Rīga Ltd does not bear any responsibility for the consequences of the repair of the purchased goods performed by the Customer or a third party without the prior written consent of Riviera-Rīga Ltd.

  • 9. The right to refuse

    Government of the Republic of Latvia Regulation No. 207 "Distance Contract Regulation" states that the Customer can cancel the contract within 14 calendar days and return the purchased goods. To formalize the right of withdrawal, the Customer must fill in the particular questionnaire. All documents related to the transaction have to be submitted.

    The Customer, using the right of refusal specified in Government Regulations No. 207, shall be liable for any reduction in the value of the goods if their use does not comply with the Principle of Integrity, including use for other purposes than determining the properties of the products or the principle of action.

    By refusing the product, the Customer undertakes to cover the shipping costs in full.

  • 10. Force majeure

    Riviera-Rīga Ltd has failed to fulfil its obligations or delay in accordance with these Terms and Conditions, if such failure or delay was caused by unforeseen and insurmountable circumstances, including, but not limited to, fires, floods, other natural disasters, strikes, popular uprisings or general public health threat, as well as changes in international agreements and other relevant regulations.

    Riviera-Rīga Ltd has failed to fulfill its obligations or delay following these Terms and Conditions, if unforeseen circumstances caused such failure or delay, including, but not limited to, fires, floods, other natural disasters, strikes, popular uprisings or general public health threat, as well as changes in international agreements and other relevant regulations.

  • 11. Other conditions.

    Any changes in the rules shall take effect immediately after Riviera-Riga Ltd. has announced it on the Website. If the Customer ordered the Product and put an electronic signature in the previous version of the Agreement, the terms and conditions of the new version of the Agreement shall not apply until the expiry of the prior version of the Agreement.

    The Client undertakes to indemnify SIA Riviera Riga for any losses, expenses, penalties, or expenses, as well as costs for legal services, which can be provided by Riviera-Rīga Ltd, if the Company has suffered damage or the Company has to pay for the violation of the Client.

Ways of payment

1. Paysera (indicate order number for payment purposes)   

2. By bank transfer. Company details →

 Order processing within 24 hours after receipt of payment. We will contact you if we need to clarify the order.

Company details

SIA Latvian-American joint venture "RIVIERA-RĪGA"

Reg.No. 40003147254

VAT LV40003147254

Legal address: Terbatas street 83B, Riga, LV-1001

Bank details: JSC "CITADELE" code: PARXLV22

Account number: LV71PARX0000232291017

Free shipping

Free reception at the Riviera office

Receive your order at our office:   

Tērbatas 83B, Riga, LV-1001, Latvia   

on weekdays from 10:00 to 17:00   

arrival time by prior arrangement by phone   22 833 299

Product delivery

 The order will be sent using Omnivas or DPD parcel services, 24 hours. within after receipt of payment.

Shipping costs

We deliver via Omniva and DPD parcel terminals. When purchasing the product, indicate your chosen method of delivery and indicate the address of the nearest parcel terminal where you want to receive your order.

Type of delivery / Region Latvia Lithuania, Estonia EEZ countries
DPD parcel terminal 2.5 eur 4.90 eur
OMNIVA parcel machines 2.5 eur 4.90 eur 12.90 eur
Purchases over 25 eur free of charge 4.90 eur 12.90 eur

Delivery terms

Order processing and shipping 24 hours within after receipt of payment.

Country, region Delivery time
Baltics 1-3 days
EEZ countries 7-8 days
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